Detailed Business Process Model Description This chapter provides a detailed description of the Manage External and Miscellaneous Charges business process. This includes: • Business Process Diagrams • Manage External and Miscellaneous Charges Page 1 • Manage External and Miscellaneous Charges Page 2 • Manage External and Miscellaneous Charges Page 3 • Manage External and Miscellaneous Charges Page 4 • Manage External and Miscellaneous Charges Page 5 • Manage External and Miscellaneous Charges Description • Installation Options - Control Central Alert Algorithms • Rates • Related Training