Detailed Business Process Model Description : Manage External and Miscellaneous Charges Description : 2.0 Review Generated Bill Segment(s)

2.0 Review Generated Bill Segment(s)
See Manage External and Miscellaneous Charges Page 1 on page 2-2 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: The CSR or Authorized User reviews the Bill Segment for accuracy and determines the next action. The CSR or Authorized User decides if the billing process could be continued. The Bill Segment may be incorrect, or created by mistake and needs to be deleted or canceled.
This step could be executed from online and batch processing.
 

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