Detailed Business Process Model Description : Manage External and Miscellaneous Charges Description : 6.9 Identify Bills in Error Status

6.9 Identify Bills in Error Status
See Manage External and Miscellaneous Charges Page 3 on page 2-4 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: CC&B identifies Bills in error status. CC&B can create a To Do Entry for every Bill in error status.
 
 

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