Detailed Business Process Model Description : Manage External and Miscellaneous Charges Description : 3.8 Request Add Bill Message(s)

3.8 Request Add Bill Message(s)
See Manage External and Miscellaneous Charges Page 2 on page 2-3 for the business process diagram associated with this activity.
Actor/Role: CC&B
Description: The CSR or Authorized User may add Service Agreement related Bill Messages for a given Bill Segment(s). The CSR or Authorized User may also add Bill Messages at the Account Level. The CSR or Authorized User adds these Bill Message(s) for an online Bill.
 

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