Detailed Business Process Model Description : Manage External and Miscellaneous Charges Description : 2.7 Request Freeze Bill Segment(s)

2.7 Request Freeze Bill Segment(s)
See Manage External and Miscellaneous Charges Page 1 on page 2-2 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: The CSR or Authorized User determines all information is in place and the freezable Bill Segment(s) is accurate. The CSR or Authorized User requests to freeze the Bill Segment(s).

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