Detailed Business Process Model Description : Manage External and Miscellaneous Charges Description : 4.2 Transfer Customer's A/R to Service Provider

4.2 Transfer Customer's A/R to Service Provider
See Manage External and Miscellaneous Charges Page 2 on page 2-3 for the business process diagram associated with this activity.
Group: Bill Completion
Group: Batch Billing
Actor/Role: CC&B
Description: If Utility Company that provides billing services for Third Party Service Provider and Creates Bills for the Customer doesn't pay Third Party Service Provider money received from Customer (See step 3.0 on of the current process), it may directly transfer Customer balance to the Service Provider's Account. CC&B creates an estimated read Bill message if an estimated read was used for Billing.
This step could be executed from online and batch processing.
 
 
 

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