See Manage External and Miscellaneous Charges Page 1 on page 2-2 for the business process diagram associated with this activity.Actor/Role: CSRDescription: The CSR or Authorized User requests a new online Bill created. This online Bill may contain one or more segments.Note: The "Generate" function is used when creating a new Bill, Bill Segment, or re-generating an existing freezable or error segment.Note: A deleted Bill Segment may be generated again once information is changed.
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