See Manage External and Miscellaneous Charges Page 1 on page 2-2 for the business process diagram associated with this activity.Group: Freeze Bill SegmentGroup: Batch BillingActor/Role: CC&BDescription: CC&B freezes Financial Transaction(s) associated with the Bill Segment(s). The Bill Freeze Option on the Installation Options controls when a Service Agreement's balance and General Ledger is affected by the Bill Segment and must be configured to meet the organization's accounting practices.
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