See Manage External and Miscellaneous Charges Page 5 on page 2-5 for the business process diagram associated with this activity.Actor/Role: A/P A/R SoftwareAt times the organization is made aware of a possible anomaly with a particular Batch of Bills. There are two background processes for canceling or reopening an entire batch of Bills. Refer to 4.2.2.2 Manage Meter Charges.
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